corporatelibraries

 

Syllabus

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Syllabus

 


 

Links to required readings are found with each corresponding class/due date.

See Assignments if you only want details on ALL assignments, including work that is due before and after the class.

See Schedule if you only want the summarized schedule without readings/assignments.

 

Here is where we will meet:

SIRLS 15 on Sunday, July 2 (3:00-6:00 p.m.)

Education 349 on July 3,5,6,7,8 (8:00 a.m.-5:00 p.m.)

No class on July 4: Have a happy holiday!

 

You can contact me at rsha at loc dot gov.


 

 

Prework: Readings

 

Students will be asked to read at least one daily newspaper every day of the class. We will discuss "business related news" at the beginning of each class.

 

Assigned readings and your online introduction need to be completed one week before class begins face to face meetings. Readings will consist of articles about leading/innovative CLICs and also be drawn from publications like the Harvard Business Review and Wall Street Journal about the corporate world/environment generally.

 

Students must read all the assigned readings, and will submit their individual notes on at least 10 readings on their student page on the wiki and discuss with each other on the course wiki via the comments section on the various pages. (See Assignments for details.)

 

Please make your student page on the Student Pages section of the wiki.

 

__Special Libraries Association__. http://www.sla.org. The trade association devoted to special libraries. Although some of the information on this site is for members-only, it provides a great resource for current job openings in the field. Before you come to class, read a variety of the SLA division newsletters: http://www.sla.org/content/community/units/divs/divserials.cfm and unit web sites: http://www.sla.org/content/community/units/chdivsites/index.cfm

__Information Outlook__. Journal from the Special Libraries Association. (General Reference Center Gold Database: Journal Search). Browse through the last several years. Of particular interest are the Executive Outlook column and Stephen Abram's column.

__Directory of Special Libraries and Information Centers__. Available in Main Library (Reference). Call #731.D5

"A Players" or "A Positions"? The Strategic Logic of Workforce Management. Mark A. Huselid, Richard W. Beatty, and Brian E. Becker. December 2005. Harvard Business Review. (You will find HBR in the Business Source Complete database.)

"National Geographic's Evolving Library."" Author: DiMattia, Susan Smith. Source: Library Journal. (1976) v. 126 no12 (July 2001) p. 44-6. DiMattia profiles the National Geographic Library. (Library Lit database; view Full Text in PDF format in WilsonSelectPlus).

"The Unexpected Benefits of Sarbanes-Oxley." Stephen Wagner and Lee Dittmar. April 2006. Harvard Business Review. (HBR in the Business Source Complete database.)

"Solving the Innovation Shortfall." Paul Brown. New York Times. April 30, 2006. (Lexis Nexis Academic Database.)

 


Sunday, July 2

 

  • Class Overview
  • Trends Affecting US Businesses’ Information Needs & Use
  • Brief History of CLIC in US Business/Industry
  • How are CLICs Evolving Today?
  • What have been the traditional roles? What are the emerging roles? What are competencies? Where are the opportunities?

 

__Competencies for Information Professionals of the 21st Century__. (Revised edition, June 2003). Prepared for the Special Libraries Association Board of Directors by the Special Committee on Competencies for Special Librarians. http://www.sla.org/content/learn/comp2003/index.cfm

 

Read five of the following readings:

 

"Librarian as CM Leader." Library Journal. http://www.libraryjournal.com/article/CA6256260.html. Lynn Blumenstein's article profiles special librarians who are involved in content management projects for their organizations, and documents the growing need for CM within corporate and special libraries.

"TrendAlert: Channel Shake-Up - Disruptions In The Landscape For Enterprise Buyers" (Outsell Briefing). OSTrendAlertV9050506ChannelShakeup.pdf

"Where We Are Now with Content and Technology." __Online__. George R Plosker. May/Jun 2006. Vol.30, Iss. 3; pg. 49, 3 pgs. (You will find this citation in the ABI Inform database.) Plosker discusses the need to not forget about quality content in an age of technology buzzwords and gadgets.

"Change Management in Government." Frank Ostroff. Harvard Business Review. May 2006. Harvard Business Review. (Business Source Complete database.)

"Getting Offshoring Right." Ravi Aron and Jitendra V. Singh. December 2005. Harvard Business Review. (Business Source Complete database.)

"Library as Place: Results of a Delphi Study." __Journal of the Medical Library Association__. http://www.pubmedcentral.nih.gov/articlerender.fcgi?artid=1175798. Logan Ludwig and Susan Starr's study of experts reveals that the health sciences library of the future will emphasize digital collections, require librarians who are knowledge managers, and house rich IT services and e-learning capabilities.

"Home Depot’s Blueprint for Culture Change." Ram Charan. April 2006. Harvard Business Review. (Business Source Complete database.)

"Moving On: A New Generation Gap: Differences Emerge Among Women in the Workplace." Jeffrey Zaslow. Wall Street Journal. May 4, 2006. (ABI Inform database.)

"Boomer vs. Echo Boomer." T+D. Paul Harris. May 2005. (ABI Inform database.)

"Smaller Companies Join the Outsourcing Trend." Erin White. Wall Street Journal. May 8, 2006. (ABI Inform database.)


Monday, July 3

 

A.M.

  • Student Industry Reports (see Assignments for details.)

 

Use databases like ABI/Inform and Academic Universe (Lexis-Nexis) that are available through the library. Go through the Wall Street Journal for articles on your sector, and also search the databases for industry-specific information.

__American Society of Association Executives__. Find industry information from trade associations. The American Society of Association Executives web site site provides direct links to some 6,600 professional, industry and trade association web sites. http://www.asaecenter.org/Directories/AssociationSearch.cfm?navItemNumber=16581

__Competitive Intelligence-A Selective Resource Guide__. Online guide to CI resources by Donna F. Cavallini and Sabrina I. Pacifici. http://www.llrx.com/features/ciguide.htm

"Got Competitive Intelligence: Tips, Tools, Techniques for the Savvy Marketer". PPT from Computers in Libraries 2006 presentation by Donna F. Cavallini and Sabrina I. Pacifici with links to many resources. http://www.llrx.com/features/gotci.ppt

__Primary Research__. One of the most important venues of information is primary research: talking and networking with people can yield rich sources of information. Don't be afraid to get on the phone or send an email. Go to the "Education and Events" section of the Society of Competitive Intelligence Professionals web site (http://www.scip.org/). The Calendar of Events lists speakers around the country and includes their email. Many of them like to help newcomers in the industry by answering your questions! You should also contact people in the SLA Divisions pertaining to your industry: http://www.sla.org/content/community/units/chdivsites/index.cfm (__Each assignment must contain at least one primary source of information in the form of a phone, in-person or e-mail interview.__)

__Ulrich's Directory of Periodicals__. Find industry information from trade publications related to your industry. Ulrich's Directory of Periodicals provides the names of trade journals, sources where they are indexed, and sometimes direct links to the journals. (Available through university library databases.)

 

P.M.

  • How Do CLICs show value?
  • Connecting to the Corporate Mission

Tuesday, July 4

 

HOLIDAY - No class


Wednesday, July 5

 

A.M.

  • Leadership Styles—Student Presentations (see Assignments for details.)

 

Read five of the following readings:

 

"Second in Command: The Misunderstood Role of the Chief Operating Officer." Nathan Bennett and Stephen A. Miles. Harvard Business Review. May 2006. (Business Source Complete database.)

"Are Leaders Portable?" Boris Groysburg, Andrew N. McLean, and Nitin Nohria. Harvard Business Review. May 2006. (Business Source Complete database.)

"The Five Messages Leaders Must Manage." John Hamm. Harvard Business Review. May 2006. Harvard Business Review. (Business Source Complete database.)

"Managing Authenticity: The Paradox of Great Leadership." Rob Goffee and Gareth Jones. Harvard Business Review. December 2005. Harvard Business Review. (Business Source Complete database.)

"Hiring for Smarts." Justin Menkes. November 2005. Harvard Business Review. (Business Source Complete database.)

"Level 5 Leadership: The Triumph of Humility and Fierce Resolve." Jim Collins. Harvard Business Review. (Business Source Complete database.)

"Radical Change, the Quiet Way." Debra Meyerson. Harvard Business Review. (Business Source Complete database.)

"Private Enterprise. An Interview with Charles Koch." Stephen Moore. Wall Street Journal. Sunday, May 6-7, 2006. (ABI Inform database.)

"Seldom-Used Executive Power: Reconsidering." Scott Thurn. Wall Street Journal. February 6, 2006.

"Time’s Chief Plots a Digital-Age Transformation." Brian Steinberg. Wall Street Journal. February 8, 2006. (ABI Inform database.)

"Diebold’s New Chief Shows How to Lead After a Sudden Rise." Carol Hymowitz. Wall Street Journal. May 8, 2006. (ABI Inform database.)

"Lessons in Power: Lyndon Johnson Revealed." April 2006. Harvard Business Review. (Business Source Complete database.)

 

 

 

P.M.

  • Communicating the CLIC Message
  • Environmental Scanning & Competitive Intelligence

 

"Face time: the power of person-to-person marketing." __Information Outlook__. Dec 2005 v9 i12 p25(3). (General Reference Center Gold Database). Fran Peros describes how face-to-face communications can advance the role of the special library.

__FLICC/FEDLINK Environmental Scan__. This collaborative project describes external trends and issues that could affect FLICC/FEDLINK's strategic planning and sets the stage for a Business Plan being created by FLICC/FEDLINK. http://environmentalscan.pbwiki.com/

"2003 Environmental Scan: Pattern Recognition." Broad analysis of information use patterns and their impact on libraries, documenting users’ preference for Web searching, strong association of libraries with books, and potential marginalization of libraries in an Internet-dominated environment. http://www.oclc.org/membership/escan/introduction/default.htm

"Competitive Intelligence: An Overview." Stephen Miller. http://www.scip.org/pdf/overview.pdf

__Competitive Intelligence-A Selective Resource Guide__. Online guide to CI resources by Donna F. Cavallini and Sabrina I. Pacifici. http://www.llrx.com/features/ciguide.htm

"Got Competitive Intelligence: Tips, Tools, Techniques for the Savvy Marketer". PPT from Computers in Libraries 2006 presentation by Donna F. Cavallini and Sabrina I. Pacifici with links to many resources. http://www.llrx.com/features/gotci.ppt

__Society of Competitive Intelligence Professionals__. This web site for the competitive intelligence profession provides a wide range of articles, resources, presentations, and information. http://www.scip.org/

__Primary Research__. One of the most important venues of information in CI is primary research: talking and networking with people can yield rich sources of information. Don't be afraid to get on the phone or send an email. Go to the "Education and Events" section of the Society of Competitive Intelligence Professionals web site (http://www.scip.org/). The Calendar of Events lists speakers around the country and includes their email. Many of them would like to help newcomers in the industry by answering your questions! You should also contact people in the SLA Divisions pertaining to industries/sectors/regions you are interested in: http://www.sla.org/content/community/units/chdivsites/index.cfm

__During class we will discuss information on competitive intelligence you have found by contacting CI/special library professionals the form of a phone, in-person or e-mail interview.__ Topics of discussion can include their favorite sources of information; how the CI/special library profession has changed over time; what their greatest CI accomplishment has been; lessons learned; etc. You must do this before the course starts. Please post your interview on your student page.

 


Thursday, July 6

 

A.M.

  • Field Trip to Tucson Public Library/Tucson Museum of Art

 

P.M.

  • Video TBA

Friday, July 7

 

A.M.

  • Management Theories/Decision-Making Processes

 

"What Executives Should Remember." Classic Advice from Peter Drucker. February 2006. Harvard Business Review. (Business Source Complete database.)

"Who Has the D? How Clear Decision Roles Enhance Organizational Peformance." Paul Rogers and Marcia Blenko. January 2006. Harvard Business Review. (Business Source Complete database.)

"Evidence-Based Management." Jeffrey Pfedder and Robert I. Sutton. January 2006. Harvard Business Review. (Business Source Complete database.)

"A Brief History of Decision Making." Leigh Buchanan and Andrew O’Connell. January 2006. Harvard Business Review. (Business Source Complete database.)

 

P.M.

  • Strategic Planning/Business Planning

 

"Regional Strategies for Global Leadership." Pankaj Ghemawat. Harvard Business Review. December 2005. Harvard Business Review. (Business Source Complete database.)

"Defensive Marketing: How a Strong Incumbent Can Protect its Position." John H. Roberts. November 2005. Harvard Business Review. (Business Source Complete database.)

"PayPal Prepares for a Challenge from Google." Mylene Mangalindan. Wall Street Journal. February 6, 2006. (ABI Inform database.)

 

Recommended Reading:

 

__Forced Ranking: Making Performance Management Work__. Dick Grote. Harvard Business School Press. 2005

__Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting from Evidence-Based Management__. Jeffrey Pfeffer and Robert Sutton. Harvard Business School Press. 1-59139-862-2 ($27.50)


Saturday, July 8

 

A.M.

 

  • "My CLIC" Presentations by students (see Assignments for details.)

 

P.M.

  • "Selling" Yourself to Management
  • Position Descriptions/Vacancy Announcements (see Assignments for details.)
  • Course Wrap-up

 

__SLA Career Center__. The Special Library Association's job bank provides listings of the latest special library positions that are opening up around the country, as well as employer profiles. http://sla.jobcontrolcenter.com/

"Information Pros Move out of the Information Center." John Latham analyzes the data from the 2005 SLA salary survey. __Information Outlook__, Nov 2005 v9 i11 p48(1). General Reference Center Gold Database (use Journal Search).


Research Paper OR Final Exam

 

(see Assignments for details.)

 

"How to Implement a New Strategy without Disrupting Your Organization." March 2006. Harvard Business Review. (Business Source Complete database.)

__Hard Facts, Dangerous Half-Truths & Total Nonsense: Profiting from Evidence-Based Management__. Jeffrey Pfeffer and Robert Sutton. Harvard Business School Press. 1-59139-862-2 ($27.50)

"Package Deal: UPS’s Purchase of Mail Boxes Etc. Looked Great on Paper. Then Came the Culture Clash." Richard Gibson. Wall Street Journal. (ABI Inform database.)

 

__All assignments are due no later than July 21.

__**

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