Charan, R. (2006). Home Depot’s blueprint for culture change. Harvard Business Review. 84 (4), 60-70.

Mr. Charan charts the changes made by Home Depot’s new CEO, Robert Nardelli, brought into the company in 2000. The article discusses the many changes he implemented, both good and bad. The article also goes into some of the reasoning behind the changes. A number of the changes implemented by Mr. Nardelli were designed to bring everyone in the company together, in terms of company goals. By including employees from all levels of the company the CEO was able to foster a personal sense of ownership within the company.

While some of the strategies used do not relate to CLICs, many of them do. For example, the Monday morning conference call can be easily transferred into a Monday morning staff meeting. A weekly meeting would ensure that everyone is clear on the goals and projects of the week.

I know that while many companies have there own CLICs, many do not. When a corporation does have one, how does the CLIC figure into the overall SOAR strategy? I will be curious to see how the changes implemented at Home Depot will affect the long term bottom line of the company.